TERMS OF CONDITIONS
Effective date: March10, 2021
PAY NOW
Rates are non-refundable, fully pre-paid and non-transferable.
PAY LATER
Rates require a cancellation notice of 72 hours prior to date of arrival in order to avoid a penalty of one night’s stay.
SPECIAL EVENT
Dates require a cancellation notice of 14 days prior to date of arrival in order to avoid a penalty of two night’s stay. These include, but are not limited to, President’s Day, Boat Show, South Beach Wine & Food Festival, Ultra Music Festival, Easter, Swim Week, Art Basel, and Christmas through New Year’s Day.
RETREAT COLLECTION
Reservations require a deposit of 1 night’s stay plus tax at the time of booking. Cancellation notice of 14 days prior to date of arrival is required in order to avoid a penalty of 100% of room rate.
PET POLICIES
We think dogs are family too and love to welcome four-legged guests. However, per the City of Miami Beach, until further notice, pets are required to a $25 a day fee except for service animals as defined by the Americans with Disabilities Act.
EARLY ARRIVALS/LATE DEPARTURES
Book an early flight or Want to sleep in? We’ll try our very best to accommodate you — please let us know in advance. There can be a fee of one days rate or fee of security deposit
GENERAL RESERVATION INFORMATION
Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.
Check-in after 3PM.
Check-out by 11AM.
You must be 18+ to book a room.
Hotel amenities are for registered guests only.
For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $50-100/day on your credit card. Know there is a smoking fee of $250. There is a Max up to 4 guests per room based on room type purchased. Extra person fee $75 per night.
CREDIT CARDS
Must be presented upon check and must be the same credit card used to make the reservation Much have matching Valid ID. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.
RESORT ACCESS
Enjoy resort access at your fingertips. The following items are included in the daily $15 resort fee, per room and applied at the time of check in:
– Welcome Safety Kit
– Complimentary WiFi
– Unlimited local calls
– Casting to in-room TV from your personal device
parking
parking Service is offered for all vehicles. Up to $40 per day
COVID-19
Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we’re taking to ensure your health and safety here. In compliance with local regulations and CDC guidelines, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgement, Waiver and Release is required at check-in.
you can change some of The wording as well so its not similar to our other site